Blogs Archives - Page 3 of 3

Blogs

Successful Digital Transformation in Government

Digital transformation is not simply having the newest technology – it’s a cultural understanding. It is less about the specific technology and more about the organizational culture’s view of how they adopt new technologies. Of course, keeping technology up to date is the main idea of this mission, however, the attitude, behavior, and environment of the government entity is what drives it, and will ensure its success.

Prashant Mehta 04/12/2021

Blogs

Why We Need to Clear the Obstacles to Digital Signatures

It’s time to clear the obstacles standing in front of digital signatures for the good of government agencies and the people they serve.

How Government Agencies Can Ease Up Processes With Digital Signatures

Prashant Mehta 03/11/2021

Blogs

Self-service accustomed motorists pushing toll roads to embrace new kinds of customer service

Motorists on our nations’ toll roads could be more frequent users and more profitable as toll road clients if their customer service options were simpler to use and more intuitive. Much of the traveling public is used to banking on their mobile phones, shopping on-line and viewing on-demand search results. They rightfully expect the same seamless service experience from the transportation sector. It is these consumer expectations that are raising the bar on what good toll road customer service looks like and how it is measured.

Barry Pelletteri 02/25/2021

Blogs

It’s Time for Governments to Get Serious About Cybersecurity

Cybersecurity strategies and governance need to become top priorities as agencies undergo their digital transformation journeys. Here’s why.

Louis Smith 02/10/2021

Blogs

How to Make Cashless Tolling A Reality

The Covid-19 pandemic sped up the adoption of cashless toll payments in some states. But more progress is needed to take full advantage of the technology.

Devang Patel 02/04/2021

Blogs

To Embrace Digital Transformation, Reframe Risk

The public sector is overdue for innovation — and civil servants understand that better than anyone. They’re eager to deliver faster, smarter and more customized services using the best of today’s emerging technologies geared toward government. So why has digital transformation been slow to take hold?

Prashant Mehta 01/22/2021

Blogs

3 Considerations for Choosing an IT Service Provider

When it comes to digital transformation in government, choosing the right partner is key. Rely on these questions.

3 Considerations for Choosing an IT Service Provider for Government Projects

Katy Fenton 01/08/2021

Blogs

Help Agencies Do Their Best Work With As-a-Service Models

The software-as-a-service model is worth exploring for government agencies wanting to modernize legacy functions. Here’s why.

Leveraging As-a-Service Models to Help Agencies Do Their Best Work

Chris Skene 11/11/2020