Blogs

Blogs

Securing the Cloud: A Data Security Compliance Checklist for State Governments

Ah, the great outdoors: a place for nature lovers, tree huggers, and now… cloud aficionados? That’s right, our beloved state government environmental and natural resource agencies are trading in their binoculars for bandwidth as they join the cloud-based revolution. But fear not, dear eco-warriors; this cloud migration isn’t about to rain on your parade.In fact, these agencies are going “cloud-native” in a bid to streamline their operations, up their efficiency game, and take their constituent services to new heights. But amidst all this digital frolicking, one teensy-weensy detail mustn’t be overlooked: data security and compliance. After all, we don’t want cyber-raccoons rummaging through our sensitive data, do we?
So, to help our green-thumbed friends navigate this brave new world, we’ve compiled a nifty checklist. Follow along as we ensure the transition to cloud-based solutions is smoother than a salamander’s belly and as secure as a bear-proof trash can.

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Blogs

Connecting Indiana Students to the Education Funding They Need

Like many businesses in the private sector, state legislatures have become more knowledgeable about the cloud and configurable platforms. Such advancements have made it possible to build value-driven applications through drag-and-drop interfaces instead of code, thereby increasing speed to market. This technology comprehension has changed expectations on how long it takes to implement solutions resulting from legislation, even more so when outsourcing a government digital transformation strategy to another party. The Indiana Education Scholarship Account Program (INESA) was no different in that respect.

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Blogs

Improve Customer Service in Government With the Right CRM

Government agencies are always working to serve their constituents. Often, however, these agencies are working to improve constituent engagement with limited resources and budgets. There’s one tool that can help: a CRM, or customer relationship management system, helps companies, including government agencies, manage relationships with their customers or constituents. How? These systems easily store and maintain a single source of information, automate workflows, integrate with other systems, increase customer and constituent satisfaction, and come with user-friendly mobile applications.

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Blogs

States Can Leverage Tech to Navigate Marijuana Regulations

Imagine trying to track by hand every gram of cannabis in the legal marijuana industry. It would be virtually impossible, not to mention inefficient — but tracking is still required. Fortunately, there’s a better way to contend with tracking and the other implications of evolving government regulation surrounding marijuana: technology.Without tech solutions such as cannabis traceability systems, municipalities and statewide governing bodies will struggle to follow marijuana from seed to sale. They’ll also struggle to evolve in step with changing community, societal, and federal regulations and expectations as they relate to medicinal and recreational cannabis use.Why, then, don’t more states and local governments leverage the power of technology or automated solutions when it comes to marijuana regulation? In many cases, the problem is that they don’t know what they need in order to measure, monitor, and control the flow of cannabis through properly credentialed and authorized dispensaries. And trying to pinpoint where the spread of illegal marijuana falls into the equation makes the issue seem doubly difficult.Another pain point involves knowing how best to use new marijuana technology to bring together all the confusing — and sometimes conflicting — laws and regulations surrounding cannabis. Even governments that are able to navigate emerging legislation might feel overwhelmed by trying to balance all the unique aspects of legalized marijuana with business expectations (such as paying appropriate taxes, setting competitive prices, and labeling products appropriately and according to current standards).Despite these obstacles, technology needs to be considered to navigate the changes that come with the legalization of marijuana. After all, states and municipalities that embrace digital and cloud-based tools will simplify their processes and improve their ability to operate in this uncharted territory.Using Technology to Navigate Marijuana RegulationsTo deploy tech solutions designed to help you navigate, understand, and operate in a way that’s compliant with evolving marijuana regulations and mitigate related obstacles, take the following steps:1. Test no-code and low-code tech platforms.One of the most underrated benefits of a powerful portal such as Salesforce is that it can be implemented and programmed by people without deep and technical coding knowledge. This makes it an effective solution for automating and managing marijuana legislation workflows rapidly. At the same time, these types of platforms can become centralized knowledge bases built for scalability and flexibility.2. Look for tech stack integrations and tools with built-in components and data models.When you want a powerful foundation, find software that empowers you to adapt. You’ll need this type of tech because state and federal marijuana legislation changes quickly — and often. When the rules do change, you won’t have to pay developers to alter your configurations.3. Lean into automation and cloud-based hosting.Technology enables you to stop relying on repetitive tasks and physical servers, not to mention the hardware and maintenance that goes with them. Plenty of cloud-based technology programs can automate much of the work your team members are currently doing manually, such as moving information slowly from one portal to another. This automation both reduces risk and error. At the same time, it frees up you and your colleagues so everyone can stay up to date with marijuana legislation shifts.Governments have been slow to make the most of the latest technological advancements on the private market. However, those that want to feel more confident in the way they approach each iteration of local, state, and federal marijuana legislation will see immediate and significant benefits when they take advantage of everything these tech solutions have to offer.

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Blogs

How Emerging Payment Channels Will Transform Highway Tolling

Tolling agencies are about to again transform to better meet customer requirements, this time thanks to payment innovations accelerated by the coronavirus pandemic. Devang Patel, vice president of consulting and projects at Kyra Solutions, explains how these new payment channels can be incorporated into existing systems and why they are vital to the future of the highway tolling industry.

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Looking for IntelliRoad, Kyra’s division for Transportation and Tolling? Please visit intelliroad.com

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