The Rapid Assessment Process (RAP) is a method of qualitative research that government agencies can use to quickly evaluate and enhance their systems, processes, and technologies. RAP benefits government agencies by enabling them to develop a preliminary understanding of a situation by engaging with the people involved. This engagement is vital for public-sector entities as they need to be receptive to the needs of citizens as well as the operational requirements of their internal staff. RAP is characterized by its intensive nature and short timeline, typically ranging from 1 to 6 weeks. This expedited timeline benefits government agencies, which often face pressure to deliver timely results. The process involves:  

Triangulation (using multiple data sources).  
Iterative data analysis (repeatedly analyzing data for deeper insights).
Additional data collection.

The central aim of RAP is to promote open communication and sharing of personal stories and experiences among participants. This is critical for government agencies as it enables them to understand the real impact of their policies and systems on their employees and the public.